Frequently Asked Questions
Frequently asked questions
Do you ship outside the uk?
Yes, we ship to all european countries aswell as Russia, autstalia and new zealand. Please read our 'international orders' page before making an order outside the uk.
What is the difference in grade?
Grade A- Good condition clothing that is in wearable condition, no stains / rips, might have some small washable marks.
How long will my order take to arrive?
We aim to get all orders dispatched within 2 days of purchase, in the uk orders will take 2-3 days to arrive after dispatch (up to 5 days in total). Outside the uk order time varies but to europe shipping will usually be around 7 days but may vary a little. if you havent recieved your order in these time limits please dont hesitate to contact us.
How do i contact you?
You can contact us via email at: firstname.lastname@example.org
Imports on international orders?
For customers based outside of the UK, VAT and import duties will NOT be calculated at checkout, these charges will be the responsibility of the customer and must be paid in full by the customer before release of the parcel, for more information on the charges please refer to your goverment website as charges vary from country to country.